Skill Building Courses
Sales Skill Builders
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Now you have the flexibility you need to offer a series of quality, skill-building, sales training courses.
You can choose to deliver these courses or we can do the instruction for you.
This Web-based training gives you the flexibility to expand your training opportunities without taking
valuable time away from the field.
View an online course demonstration.
ONLINE MODULES
CLASSROOM COURSEWARE
Coaching for Results (Classroom course)
Designed for new or experienced sales managers, whether in a field or a telephone sales environment.
View more information.
Customer-Oriented Selling (Classroom course)
This course teaches a consultative process for developing understanding and agreement between the customer
and your salespeople throughout the sales process. View more information.
Enhance the Learning Experience with These Options
Telephone Prospecting & Qualifying (classroom)
This course teaches why and how to prospect and qualify over the phone. It teaches participants how to plan
and conduct successful prospecting calls, and techniques for handling the obstacles, such "gatekeepers" or
voice mail / answering machines. View more information.
Achieving Communication Effectiveness (Classroon)
Staff who are skilled communicators will be respected within the organization, because they understand
instruction, get their thoughts across, influence others, and stimulate new ideas.
View more information.
Winning Through Customer Service (Classroom only)
Lay the foundation for exceptional customer service with the award-winning classroom version and Delivering
Customer Focused Service and Dealing with Difficult Customers Situations online.
View more information.
Virtual Classroom Benefits
Virtual Classroom Features
System Requirements
User Access Levels
Frequently Asked Questions
If any of these products are not exactly what you want, please place an inquiry.
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Tuesday, February 07, 2012






















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