Select Associate Screening System - Bigby Havis - pre-employment testing, online pre employment testing sytem, pre-employment tests, applicant test


  SELECT Associate Screening – Banking

SELECT Screening System - family of related tests designed to measure important, work-related, personality characteristics in job applicants - quickly, easily screen for characteristics     Bank Sales Associates


Improving Banking Staff Retention Through Hiring the Best Bank Sales Associates

SELECT offers a suite of web-based pre-employment surveys developed specifically for roles within in-store bank and traditional banking environments.

Pre-employment testing provides an objective measure of a candidate’s potential for success, and measures characteristics and abilities not easily identified through other parts of the selection process, such as the interview.

Using pre-employment testing as part of an integrated selection process helps to greatly improve the final hiring decision.

Select for bank sales associates report page sample - Select Associate Screening System - Select online assessment - Select for bank service associates, bank tellers - banks, savings & loan, federal credit unions, savings and loans A comprehensive pre-employment selection process measures the competencies and personality characteristics needed in banking customer service and tellers customer service and tellers jobs.

The SELECT selection system is a online application that only requires an Internet / Web connection and browser software in order to use. It is also available in a paper and pencil format (requires online input to process report).

Available in English. It is simple to administer and score and is short in duration – approximately 20 - 25 minutes to complete.

Reports include hiring recommendations and interview suggestions that can be generated immediately on site.

Select for bank sales associate report page sample - Select Associate Screening System - Select online assessment - Select for bank service associates, bank tellers - banks, savings & loan, federal credit unions, savings and loans Identify positive sales associates for banks, federal credit unions, savings & loans, etc.

The Banking Sales Associate test is appropriate in financial institutions responsible for:
   –  Providing a high level of service
   –  Increasing sales of financial products
       through direct sales, cross-selling
       or suggestive up-selling

This SELECT testing module will help you hire candidates who:
   –  Are Sales-Oriented
   –  Are Customer focus
   –  Fit with the Work Environment
           – Comfortable having their performance measured objectively
           – Able to follow processes and procedure
   –  Demonstrate integrity and a work ethic

Select for Banking Sales Associates report page sample - Select Associate Screening System - Select online assessment - Select for bank service associates, bank tellers - banks, savings & loan, federal credit unions, savings and loans The module measures personality characteristics related to positive job performance and customer satisfaction:
   –  Interpersonal Influence - Can influence
       others in a sales role
   –  Positive Service Attitude - Is positive about
       other people and the customer service
       role
   –  Energy - Activity level; action orientation;
       personal effort
   –  Social Comfort - At ease with others,
       enjoy social interaction
   –  Accommodation to Others - Willing to
       meet the needs of other people
   –  Dependability - Follows through on tasks; conscientious
   –  Resilience - Ability to handle frustration and pressure
   –  Process Focused - Can work within ordered processes and
       procedures; is organized
   –  Preference for Objective Measures - Preference for objective
       performance measures
   –  Acceptance of Diversity - Tolerance of others different from self
   –  Integrity - Strong work ethic
   –  Optional: Basic banking arithmetic abilities
   –  Optional: Counterproductive Behaviors - Attitudes toward drug use,
       reliability and theft

Job Specific Math Module - Optional

With the Job-Specific Math Module, a SELECT report produces an additional index indicating the individual's score within one of 2 ranges:
   –  "NEEDS TRAINING"
   –  "OK."

If the applicant scores in the "NEEDS TRAINING" range, they may have difficulty without additional training, making change or other basic retail operations. If the individual scores in the OK range, they should be able to make correct change, calculate sales tax, correctly compute price markdowns and accurately price merchandise.

Counterproductive Behaviors - Optional

This module includes assessment of attitudes and behaviors related to theft, safety, illegal drug use, job commitment, resistance to direction and work ethic. Options are available to exclude admissions-based drug and theft questions which may prohibited in some states / provinces.

The Counterproductive Behaviors module will highlight certain items within each SELECT survey if they are answered in an undesirable way. There are two versions of this module, attitude-based or admissions-based. Attitude-based questions ask individuals about their personal beliefs. Admissions-based questions ask individuals about prior use or experience (these are relevant to drug use and theft).

Both of which are assessments of counterproductive behaviors and include topic areas of drug use, theft, job commitment, work ethic, resistance to direction, safety, etc. One should use this information to further investigate potential problem areas during the interview or through reference checks.

CAUTION: Questions relating to drug use and theft are prohibited in some states / countries. Check regulations particular to your legal jurisdiction before implementing.

Sample Reports With Bank Arithmetic Option included:
     Banking Sales Associate
     Banking Service Associate includes bank teller
     Banking Associate Combination
     Banking In-store Associate
     Banking Sales Associate Combination
     Bank Branch Manager

Optional Abilities Testing
This survey / assessment measures basic skills. Choose from Reading, Mathematics, Graphs, Coding, Charts, and Checking.

View SELECT pre-employment testing e-brochure

This system is professionally developed, fair to the job candidate, regardless of gender, ethnicity, age or other special status, and are legally defensible.

Other Banking Pre-employment tests information:
     SELECT for Bank Service Associate
     SELECT for Bank Service & Sales Associate Combination
     SELECT for Bank In-store Sales Associate
     SELECT for Bank Sales Associate Combination
     SELECT for Bank Branch Manager

More Information:
     Banking main page
     Select Survey Demonstration  (simulation sample)
     Select Online Account Site Tour  (simulation sample)
     Structured Interview
     Realistic Job Preview
     Total Selection Process
     More Select Surveys / Test Modules
     Select e-brochure
     Select System main page

Please contact us for more information / pricing.

Tuesday, February 07, 2012
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